~FAQ’S~
Q: How do I sell antique stained glass windows to JDT Studio?
A: Please email us at jdt.glass.arc@gmail.com in order to sell your antique church artifacts. If possible please include pictures, asking price, dimensions and any other known information about the items for sale. We can handle the appraisal, removal, crating, restoration, and transportation for antique church artifacts still installed inside of a church building.
Q: How do I purchase items from JDT Studio?
A: Merchandise listed online can be purchased by clicking the “ITEM INQUIRY” button located on each product page. We will contact you to discuss your inquiry once we receive the completed email.
Q: What are public visiting hours?
A: We do not have public visiting hours as our items are located in various warehouses and storage facilities throughout the United States. To view our merchandise in person please contact us to make an appointment.
Q: What payment types are accepted?
A: We accept payment by check, credit card, or wire transfer. We accept Visa, MasterCard, Discover and American Express. The option to pay via credit card or PayPal is only available to returning customers.
Q: Can I purchase an item on layaway?
A: Items can be purchased on layaway. A 50% deposit is required with the remaining amount due within six months. The deposit is non-refundable. All items, either on layaway or fully paid off, must be picked up or shipped out within six months time or storage fees may incur.
Q: What is a “check payment discount"?
A: All of our quoted and online prices are assuming the customer will be paying via check and are therefore already discounted by 5%. Any payments made by credit card or Paypal will nullify this 5% discount.
Q: Can I return an item?
A: Many different churches, dealers, and private individuals consign their items through our large website with the understanding that once their item(s) have sold, the sale is final. As a brokering company, the items that we sell are never inherently owned by us, meaning that refunds are subject to the actual owner’s discretion. There are some cases where an item may be eligible for a partial refund or store credit if returned to the owner within 30 days, but this depends solely on the owner’s willingness to comply. Please inquire prior to purchasing in order to see if your item will be eligible for a partial refund and/or store credit.
Q: What condition are antique stained glass windows in?
A: Any broker or stained glass studio will note that an antique stained glass window’s condition is “consistent with age,” similar to other antiques. What this means is that the lead soldering in the joints are weakening and that the glass might contain typically-forming hairline cracks, also known as a form of “patina” in the stained glass community. Spider-web cracks (multiple cracks stemming from a singular point) as well as holes (from rocks, bullets, etc) in the window are not naturally-occurring and are considered damage.
Q: Should I restore, re-lead, or leave a window “as is”?
A: It is best to false-lead a spider-web crack or, if authentic integrity is not as important, the shattered piece can be re-made via painting, glazing, firing, and re-installing a new piece where the damaged piece once was. Holes from a rock or bullet should almost always be re-made and re-installed as described above, unless, again, you prefer having all original glass, in which case glass glue may be a solution.
When it comes to restoring the lead vs. completely re-leading a window, the choice is a preference. Smaller windows can easily get away with a basic restoration (where the lead is cleaned and the weak joints are re-soldered together); the reason for this is due to the minimal amount of weight a small window has to deal with. When it comes to larger windows, a complete re-leading (where all of the old leading is removed and new leading is installed) may be appropriate due to the additional weight that needs to be distributed through the steel brace bars that are attached to the window’s leading system; smaller windows have steel bars as well but they are not as important as a larger window’s steel bars.
Q: What are the Mobile T&C’s and JDT’s Privacy Policy?
A: By choosing to text, call, or email JDT you are agreeing to receive texts, calls or email in return from a representative of JDT; you may cancel communication with us at any time by texting, calling, or emailing us and using the word “STOP”.
We never collect data on our clients and will never sell any of your personal information (name, email, phone number, address, payment information, etc) to a 3rd party or individual.